- Bridging business, culture & politics
Connective Communication and Business Solutions Ltd. respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use and protect your information when you use tbmag.co.uk and our related services.
This privacy notice explains how Connective Communication and Business Solutions Ltd. collects and processes your personal data through your use of this website — including data you provide when signing up to our newsletter or purchasing our services.
Please read this notice carefully alongside any other privacy or fair processing notices we may provide. This website is not intended for children and we do not knowingly collect data relating to children.
Connective Communication and Business Solutions Ltd. is the data controller responsible for your personal data (referred to as "we", "us" or "our" in this notice).
Connective Communication and Business Solutions Ltd.
Unit Da2 Sutherland House, 43 Sutherland Road, London, E17 6BU
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO) — the UK supervisory authority for data protection. Visit ico.org.uk. We would appreciate the chance to deal with your concerns first — please contact us before approaching the ICO.
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer the following kinds of personal data:
First name, last name, username, title, date of birth and gender.
Billing address, delivery address, email address and telephone numbers.
Bank account and payment card details.
Details about payments to and from you and services you have purchased.
IP address, login data, browser type, time zone, operating system and platform.
Username and password, purchases made, interests, preferences and survey responses.
Information about how you use our website and services.
Your preferences in receiving marketing from us and your communication preferences.
We also collect Aggregated Data (statistical or demographic data) which does not directly identify you. In some circumstances we may collect Special Categories of Personal Data where relevant to our services.
You may give us your data by filling in forms or corresponding with us by post, phone or email. This includes data you provide when you:
As you interact with our website, we may automatically collect Technical Data using cookies, server logs and similar technologies. Please see our cookie policy for full details.
We will only use your personal data when the law allows. We rely on the following legal bases: performance of a contract, legitimate interests, and legal or regulatory obligation.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Register you as a new customer | Identity, Contact | Performance of contract |
| Process and deliver our services | Identity, Contact, Financial, Transaction | Performance of contract; Legitimate interests |
| Manage our relationship with you | Identity, Contact, Profile, Marketing | Performance of contract; Legal obligation; Legitimate interests |
| Enable you to complete a survey | Identity, Contact, Profile, Usage | Performance of contract; Legitimate interests |
| Administer and protect our website | Identity, Contact, Technical | Legitimate interests; Legal obligation |
| Deliver relevant content and advertising | Identity, Contact, Profile, Usage, Technical | Legitimate interests |
| Data analytics to improve our services | Technical, Usage | Legitimate interests |
| Make suggestions and recommendations | Identity, Contact, Technical, Usage, Profile | Legitimate interests |
| Comply with legal obligations | Identity, Contact, Technical, Usage, Profile | Legal obligation; Legitimate interests |
You will receive marketing from us if you have requested information or purchased services and have not opted out. We will always get your express consent before sharing your data with third parties for marketing purposes. You can opt out at any time by following the unsubscribe link in any marketing email or by contacting us directly.
We may share your personal data with the following parties for the purposes described above:
We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow third-party service providers to use your data for their own purposes.
Some of our third-party service providers are based outside the European Economic Area (EEA) — including MailChimp and Facebook (USA) and Shopify (Canada). Whenever we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place:
Please contact us if you want further information on the specific mechanisms we use when transferring your personal data outside the EEA.
We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered or disclosed.
Access to your personal data is limited to those employees, agents and contractors who have a legitimate business need to know. They process your personal data only on our instructions and are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator where we are legally required to do so.
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for — including satisfying legal, accounting or reporting requirements.
We retain basic information about customers and users (including Contact, Identity, Financial and Transaction Data) for at least seven years after they cease being customers, for regulatory and insurance purposes.
In some circumstances we may anonymise your personal data for research or statistical purposes, in which case we may use it indefinitely without further notice.
Under data protection law, you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you and check that we are lawfully processing it.
Request that any incomplete or inaccurate data we hold about you be corrected.
Ask us to delete or remove your personal data where there is no good reason for us to continue processing it.
Object to the processing of your personal data where we are relying on legitimate interests or using it for direct marketing.
Ask us to suspend the processing of your personal data in certain scenarios.
Request the transfer of your personal data to you or a third party in a structured, machine-readable format.
Withdraw consent at any time where we are relying on consent to process your personal data.
You will not normally have to pay to exercise your rights. We may charge a reasonable fee only for requests that are clearly unfounded or excessive.
To exercise any of these rights, please contact us at contact@tbmag.co.uk. We aim to respond to all legitimate requests within one month.
External third parties include service providers acting as processors based in the United Kingdom providing IT and system administration services. These include: Plausible.io, Digital Ocean, TypeForm, MailChimp, Facebook, Shopify, Amazon Web Services, Gmail, and our professional advisers (lawyers, auditors, accountants and insurers).
Contact us directly — we aim to respond to all data-related requests within one month.